2012年1月8日星期日

In a newly-released report on business ethics

In a newly-released report on business ethics, the Ethics Resource Center reports that while misconduct has declined, when it does occur the costs to those who report it are increasing. Retaliation against whistleblowers has risen from 12% in 2007, to 22% in 2011, with the greatest increase in retaliation against those who reported sexual harassment or substance abuse cheap burberry.

Yet we love to romanticize the whistleblower, finding inspiration in their courage and tenacity when we encounter them from the safety of our homes or theaters. But rarely does that admiration extend to the worker beside us, regardless of our labor values.

On screen, the whistleblower will find once loyal friends disappear, their marriage will become strained, and unmistakable retaliation will commence -- usually on par with a telephoned threat to the lives of the children, a dead pet, or something thrown through the window (a rock with a scary note attached, a Molotov cocktail perhaps). The whistleblower is shaken, expresses a momentary desire to turn back, but is then provoked to an even greater determination to bring the truth the light of day. In these films, the hero prevails, whatever dirty deed they revealed is cleaned up and any victims are rewarded, while a shop floor of now joyous co-workers or a camera-studded crowd outside the steps of the courthouse cheers for the brave and victorious whistleblower who comes out smiling.

Sadly, real life follows a different script. In an organization characterized by ethical leadership, when misconduct is reported, it is addressed, swiftly and often informally. Yet in organizations in which leadership is unstable or changing, acts in secrecy, and limits opportunities for advancement (leading those who achieve such positions to be more determined to hang on to them), the potential for retaliation is greater.

"There's nothing management hates more than the corporate office looking into a problem with one employee," writes Phil Porter in Eat or Be Eaten: Jungle Warfare for the Corporate Master Politician, "When they do, the employee is added to the "kill-at-all-cost" list. Every member of management will conspire to snag him, even if it takes a while burberry bags outlet."

But because rocks are seldom thrown through windows, lives are hardly ever threatened, and co-workers rarely apologize, proving such retaliation is difficult. And perversely, the more severe and blatant the retaliation, the more likely perception will be swayed that it is justified. This is because we like to think that we are immune to such things happening to ourselves -- we are more comfortable believing it would only happen to someone who did something to bring it on.

As a result, in organizations where managers do retaliate, the retribution is likely to rapidly evolve into workplace "mobbing." Even the most humane and caring of workers can be easily swept into a momentum of aggression through gossip, rumors, fear, and opportunism. When this happens, going after the vindictive management that initiated the retaliation may seemingly make sense, but ultimately prove futile as more and more of the workforce joins in viewing the whistleblower as the problem, and not the management.

From the perspective of the whistleblower, however, the problem they present is not their personal problem, as much as it is a problem of the organization. But authoritarian leaders do not view it the same way -- having to address a problem is the problem, and the one who brought the problem to light is the one who is likely to be targeted. In such cultures, the whistleblower will find themselves very much alone. Burberry accessories - warm socks, fashion earrings, cheap keychains outlet.

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